Our CSR credentials

CSR at the heart of Europorte’s strategy

Europorte is committed to Corporate Social Responsibility and has embedded CSR at the core of its strategy. On a daily basis, Europorte works to develop a unique culture and an innovative offering built on fundamental values, particularly safety, respect for the environment, service quality, and training. Europorte maintains ongoing dialogue with all its stakeholders and aligns its approach with the Getlink Group’s strategy.
Environment Plan 2025
Getlink presents its new action plan with a 2025 horizon to address environmental challenges: reducing its direct CO₂ emissions by 30% and accelerating the growth of sustainable transport in Europe.
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Safety

Europorte was the first private company to obtain, as early as 2004, a license from public authorities authorizing it to develop rail services across the entire European Union.

In 2021, Europorte France became the first rail freight company in France to obtain the Single Safety Certificate from the ERA, valid in several countries.

As early as 2012, Europorte strengthened the monitoring of skills and certifications for staff performing safety-critical functions, notably through the implementation of a digital certification management tool. All safety incidents are recorded and analyzed in order to issue recommendations and to be followed by a national action plan, then implemented at the level of the various operational entities.

Safety Week

Organized every year across all Europorte sites to raise employee awareness of compliance with safety instructions, organizational and human factors, and accident prevention.
Maintaining a high level of safety and security is one of Europorte’s essential priorities, with continuous rigor in both management and the application of rail sector regulations:
  • Transport of dangerous goods in compliance with international regulations (RID and RDD)
  • Expertise on SEVESO-classified sites
  • MASE, SQAS, and EcoVadis certifications
  • TK’Blue labeling
  • SPA prevention policy

Respect for the environment

Europorte strengthens its initiatives each year to limit the environmental impact of its activities and is committed on a daily basis through, in particular:
  • Transparent reporting of environmental withdrawals and discharges
  • Optimization of energy consumption through impact identification
  • Implementation of waste sorting and collection streams with treatments adapted to each activity
  • Raising employee awareness of eco-friendly practices
  • Preparation of environmental assessments for customers to compare different logistics solutions
-60 %
CO₂ emissions with Oleo100 in 2023, a 100% renewable biofuel
90 %
waste recovery rate in 2023
-13 %
reduction in water withdrawn from the public network in 2023 (vs. 2020)

The advantages of rail over road

Transporting goods by rail is particularly well suited to long distances and large cargo volumes, and is compatible with mainly nighttime operations. Compared with road transport, rail freight offers undeniable environmental advantages that help limit pollution and greenhouse gas emissions, improve road traffic flow, and reduce the risk of road accidents.
6
times less energy consumed
5
times fewer greenhouse gas emissions
85
times fewer victims

Oleo100 biofuel

Always a pioneer, Europorte is the only railway company to offer a low-carbon transport solution based on a product guaranteed to be of French origin (rapeseed produced 100% in France), thanks to a unique partnership with the Avril Group and Oleo100.

Despite regulatory constraints, and driven by its commitment as well as by customer demand for low-carbon transport solutions, Europorte Fret launched as early as July 2021 a testing and deployment phase of private, dedicated distribution stations at strategic locations to ensure the refueling of its locomotives.

This rollout continues today, in synergy with new end-to-end operating possibilities, and is being carried out in a targeted manner based on needs and local solutions.

By using Oleo100 to drive its energy transition, Europorte reduced its CO₂ emissions by 1,786.92 tonnes in 2024. This represents a minimum reduction of 60% compared with diesel, a figure that is monitored and certified.

TK’Blue Label for Europorte

In 2019, Europorte received the Eco-Responsible Transport Trophy from TK’Blue, the international transport labeling and rating agency. The TK’Blue label was renewed in 2021.

Eco-friendly practices

Launched in 2018, Europorte continues to raise employee awareness of eco-friendly practices related to waste management, everyday eco-actions, and water management through themed content in its monthly internal newsletter.

Monitoring of energy consumption

Mainline diesel and electric locomotives are equipped with energy consumption monitoring systems, and DE 18 electro-diesel locomotives feature a start–stop system to reduce fuel consumption.

Renewed certifications

Progress made in environmental protection and safety is recognized through the renewal of ISO 9001, MASE, and SQAS certifications across the Group’s various subsidiaries.

Waste management

Europorte has implemented a waste management stream and a recovery campaign within the maintenance of port rail infrastructures and at its locomotive maintenance workshop in Arc-les-Gray.

Europorte: EcoVadis Platinum – July 2024

Europorte achieved an outstanding score of 82% in the CSR assessment conducted by EcoVadis. This remarkable performance, improving on previous years, earned the company the Platinum medal, the highest distinction, representing a significant step up from the previously obtained Gold medal.

This distinction places Europorte in the top 1% of companies assessed by EcoVadis over the past twelve months.

platinium_ecovadis_juillet_2024

Service quality

Europorte places customer satisfaction at the heart of its priorities. Delivering a high level of service quality by building long-term, trusted relationships with each customer and addressing their specific needs is a constant commitment for the company and its subsidiaries.

Europorte has implemented mitigation measures aimed at reducing or preventing potential impacts on the customer relationship in the event of incidents, including:
  • Simplification and harmonization of the locomotive fleet through full-service contracts, enabling higher performance and optimized maintenance costs
  • Contract monitoring carried out through weekly review meetings
  • Service quality performance indicators integrated into each contract
  • An annual customer satisfaction survey conducted and presented to the Executive Committee

Training

Europorte allocates a significant budget to employee training, particularly in train driving roles (mainly within Europorte France) and in operational safety functions such as training agents, yard coordinators, and shunting supervisors.

Europorte Services is recognized as a training center for yard coordinators, shunting supervisors, and train drivers, and relies on CIFFCO, Getlink’s Rail Training Center.

Europorte certified training programs

Mainline diesel and electric locomotives are equipped with energy consumption monitoring systems, and DE 18 electro-diesel locomotives feature a start–stop system to reduce fuel consumption.
CIFFCO, the training center
Getlink’s International Rail Training Center (CIFFCO), listed in the French National Register of Professional Certifications (RNCP), notably trains Europorte’s mainline train drivers.
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913

employees as of December 31, 2025

106

recruitments, including 89 permanent contracts

26 953
training hours delivered to employees

Documentation center

Code of Ethics and Conduct

The Ethics Charter formalises all the conduct rules applied by Getlink, giving each team member a framework to guide their choices and attitudes by demonstrating good judgement.

Sustainable purchases – Letter to Europorte’s suppliers

Letter to suppliers: Getlink strengthens its commitment to sustainable procurement

Supplier's Declaration of Compliance

Suppliers must confirm their acceptance of, and compliance with, Getlink’s compliance policies and procedures on commencement of a contract and throughout its duration.

Combatting illegal working ("Obligation de Vigilance")

Suppliers must provide the documents listed in this document if the following two conditions are met: (i) the contract is performed in France, and (ii) the total amount paid by Getlink or its subsidiaries to the supplier is €5,000 or more, excluding VAT (total value of the contract, even if there are several invoices and payments).

Preventing Anti-Bribery and Corruption due diligence questionnaire

A questionnaire will be sent directly to suppliers by Getlink and its subsidiaries. Suppliers must complete the questionnaire fully, provide the information requested and keep the relevant subsidiary informed of any changes to their circumstances which may affect the responses given.

Modern Slavery Statement for the financial year ending 31 December 2019

Getlink and its subsidiaries are committed to preventing any firm of modern slavery, human trafficking or child labour within its business and supply chaun. Our policies and procedures reflect our aim to act ethically and with integrity in all our business relationships.

Information regarding Getlink whistleblowing policy

Any Getlink employee, supplier or other third party can use our whistletblowing mechanism.

Data processing by the supplier

If the supplier is processing personal data for, or on behalf of, a Getlink group entity, the supplier must comply with our data processing agreement.

Additional documentation

Europorte France
Socorail