Privacy Notice for Europorte website

EUROPORTE SAS is a subsidiary of GETLINK S.E.

This Privacy Notice on the protection of personal data describes how GETLINK S.E. uses your personal data collected via its website europorte.com/en/.

It also describes your data protection rights. Further information about your rights and how to exercise them is provided in the section “What are your rights and choices?” below.

We may also provide you with additional information when we collect personal data, or when we believe it would be useful and relevant to do so

We collect and process personal data when you interact with us, in particular when you subscribe to our email alerts to receive Getlink news. This includes:

  • Your first and last name

  • Your email address

  • Information relating to the browser or device you use to access our website, your IP address, and cookie preferences

  • Where applicable, the content of messages you send to us by email and our related responses

And what is the legal basis for this use?

We use the personal data mentioned above for the following purposes:

When processing is necessary for Getlink’s legitimate interests, as listed below, and where our interests are not overridden by your rights. This includes:

  • Using your information to provide the services you have requested and to respond to comments and inquiries you may send us

  • Monitoring the use of our websites and using personal data to help us improve and protect our services and websites, both online and offline

When you give us your consent:

  • We will place cookies and use similar technologies in accordance with our cookie policy and the information provided to you when such technologies are used

  • On other occasions, when we ask for your consent, we will use the data for purposes that we will explain at that time

When required by law:

  • In response to requests from government and judicial authorities responsible for law enforcement

Getlink has carried out balancing tests for all data processing activities it performs on the basis of its legitimate interests, as described above. You can obtain information about these balancing tests by contacting us at the addresses provided below.

In some cases, the provision of information may be optional, such as the data you need to provide in order for us to send you communications. However, in certain circumstances, we may not be able to provide the services you have requested if we do not receive all the relevant personal data.

When we process your personal data as part of our services, we retain the data for the entire duration of your subscription to our email alerts to receive Getlink news, and for a period of three months following the end of your subscription.

Your IP address will be retained in accordance with your cookie preferences.

Your personal data may be shared with governmental and/or judicial authorities where required by law or where necessary to protect our legitimate interests in accordance with applicable laws.

In the event that the Getlink Group is sold or integrated into another company, your contact details will be disclosed to our advisers and to any adviser of the potential buyer and will be transferred to the new owners of the business.

Your personal data will be processed within the European Economic Area (EEA). If we share your personal data with third-party service providers established outside the EEA, we will identify the providers and the non-EEA countries in which they are located.

Where information is transferred outside the EEA to a stakeholder or supplier in a country that is not subject to an adequacy decision by the European Commission, the data is adequately protected by European Commission–approved standard contractual clauses, appropriate data protection and confidentiality certification, or the supplier’s binding corporate rules.

If you live outside the EEA, we may need to transfer your personal data outside the EEA in order to respond to any inquiries you may have. Where applicable, we take all reasonably necessary steps to ensure that your data is processed and transferred securely and in accordance with this Privacy Notice.

For more information, including to obtain a copy of the documents used to protect your personal data, please contact us using the details below.

The accuracy of the information we hold about you is important to us. If any of the information we hold is inaccurate or out of date, please inform us using the contact details provided at the end of this Privacy Notice. You also have the right to:

  • request a copy of your personal data from Getlink

  • ask Getlink to correct your data if it is inaccurate or incomplete

  • request that Getlink delete your data

  • restrict the processing of your personal data

  • obtain the personal data you provide in a structured, machine-readable format and ask us to share (port) this personal data with other organizations

  • object to processing in certain circumstances

Where we have requested your consent, you may withdraw it at any time. If you request to withdraw your consent for Getlink to process your personal data, this will not affect any processing that has already taken place.

These rights may be limited in certain situations, for example where we can demonstrate that we have a legal obligation to process and/or retain your data.

If you wish to exercise these rights, please contact us using the information below.

If you have unresolved concerns, you have the right to lodge a complaint with a data protection authority in the EU country where you live, work, or where you believe a breach may have occurred.

We regularly review our Privacy Notice and may update it periodically. We will update the date at the top of this Privacy Notice accordingly. On certain occasions, such as to comply with applicable law, we may make significant changes to this Privacy Notice.

We hope we can answer any questions you may have about how we process your data. If you have any concerns about how we handle your data, please do not hesitate to discuss them with our Data Protection Officer, who can be contacted at the following addresses:

Email: DPO@getlinkgroup.com
By post in the United Kingdom: Eurotunnel Data Protection Officer, UK Terminal, Ashford Road, Folkestone, Kent CT18 8XX
By post in France: Eurotunnel Data Protection Officer, Legal Department, Operations Headquarters, P.O. Box 69, 62904 Coquelles Cedex, France

Alternatively, you can contact us at the following email address: legal@eurotunnel.com.

The data controller is Getlink S.E., a European company.
Email: legal@eurotunnel.com
Postal address: Legal Department – Eurotunnel Operations Headquarters, P.O. Box 69, 62904 Coquelles Cedex, France.